Tawk AI Chatbots for Your Websites

If you need a free and easy way to communicate with your customers, Tawk Chatbots will be the perfect solution.

What is the Tawk AI chatbot?

Tawk is a powerful tool built to help businesses connect with customers in real time. It offers live chat and customer support features, allowing you to assist visitors directly on your website, including Shopify stores, to answer questions, guide them, and prevent missed sales. With unlimited messaging, ticketing, and agent seats, your team can engage with customers on the go from iOS, Android, Windows, or Mac.

Tawk easily integrates with your CRM, knowledge base, and ticketing systems, so you can respond quickly with tools like personalized greetings, triggers, and canned replies. You can view and manage orders directly from chats and tickets, making it easy to provide seamless service without switching platforms. Plus, Tawk’s support team is available 24/7 to assist both you and your customers.

All in One place in tawk AI

These are all completely free. It’s all right here for you, ready to help you connect, support, and grow with ease.

Why Tawk for your website?

Stay Close to Your Customers

Your customers often have questions before they decide to buy. With Tawk, you’re right there when they need you, helping build their confidence to choose you over other options.

Simplify Your Customer Insights

Say goodbye to scattered customer information—Tawk brings all your customer interactions together in one place, making it easy to see the entire journey and respond quickly.

Stay a Step Ahead

Tawk helps you spot frequently asked questions and turn them into helpful resources. Create articles and quick-response templates so your team can reply faster and customers can find what they need, often without even asking.

How to Work with Tawk ChatBots

1. Monitor Customer Activity in Real-Time

With Tawk ChatBots, you can monitor customer actions as they happen. See which pages they’re browsing, what they’re searching for in your Knowledge Base, and even how often they visit your site. You’ll get a complete view of each customer’s journey and a detailed history of past conversations, including which team member last connected with them. This keeps every interaction easy and relevant.

2. Be Available Where Your Customers Are

Your customers expect you to be there whenever they need answers. Tawk’s tools, like Live Chat, Ticketing, Knowledge Base, and even video and voice options, make it easy to stay connected, ensuring that customers don’t have to turn to competitors to find help.

3. Share Knowledge Effortlessly

With Tawk’s customizable Knowledge Base, you can build a library of helpful information that both your team and customers can access. Keep your team informed and ready to assist by sharing tips internally. Publish the most relevant information for customers to easily access solutions on their own, lightening the load on your team while giving customers quick, satisfying answers.

4. Engage in Meaningful, Contextual Conversations

Tawk ChatBots let you respond with helpful information in real-time, equipped with shortcuts and Knowledge Base resources. You’ll be able to answer within the context of each customer’s journey, delivering a smooth experience that leaves a lasting positive impression.

Live Chat with Tawk AI

Add Live Chat to your website for 100% free. Easy setup and tracking performance with the live chat bot.

How to Get Started with Tawk Chat

1. Quick 1-Minute Setup

Getting started is incredibly easy. Just add a single line of JavaScript to your website’s HTML, and the chat widget will activate instantly, ready to connect you with visitors.

2. Start Engaging with Visitors

Once you’re set up, log into your Tawk dashboard to invite team members, set up quick-reply shortcuts, and begin chatting live with your site visitors. It’s simple and keeps you connected with your audience right away.

3. Monitor and Track Performance

Keep an eye on progress over time. From reviewing chat histories to tracking key analytics, the dashboard makes it easy to see how your team is doing and helps you make improvements along the way.

Real-Time Visitor Monitoring

Track your website visitors in real time to see which pages they’re browsing, how often they return, and follow their complete journey. This insight allows you to understand what your customers are interested in, helping you deliver a more tailored experience.

Localized Messaging

With support for over 45 languages, Tawk lets you communicate seamlessly with customers around the world. Connect with visitors in your preferred language for smooth, clear interactions that build trust.

Mobile Accessibility

Stay connected with customers wherever you are! With Tawk’s Android and iOS apps, you’ll never miss a chat, as notifications keep you in touch on the go, helping you respond instantly to your audience.

Quick Responses with Shortcuts

Save time and maintain quality with Tawk’s built-in Knowledge Base and customizable shortcuts. With pre-set responses, you can answer common questions efficiently, ensuring every customer interaction is quick, clear, and helpful.

Chat Pages with Tawk AI

Start a conversation with chat pages. No website? No worries. Chat Pages are ready-to-use landing pages that let you connect instantly. Just share a link, and you’re ready to chat!

Transform Any Link into a Chat

Create Custom Chat Pages

Design a profile page or a Chat Page tailored to your brand. You can have multiple Chat Pages for different properties—there’s no limit!

Engage Socially

Connect your social media campaigns directly to a Chat Page, making it easy for followers to jump from a tweet to a chat.

Boost Communication

Many users add Chat Page links to their email signatures, turning every email into an opportunity for real-time conversation.

Effortless Connections

A Chat Page serves as a frictionless landing spot for conversations, ensuring customers can easily reach the right person when they need assistance.

No Coding Required

Customize your Chat Page without any coding. Just tweak it to fit your brand and share the link—it’s that easy!

Ideal for Virtual Events

Utilize Chat Pages for expos and online events to connect virtual booths with stand operators. It’s as simple as copying a link, clicking, and chatting!

Knowledge Base Chatbots 

Your Free Help Center

Provide your customers with a completely free, hosted Knowledge Base where they can easily find answers on their own. Empower them to resolve issues independently and enhance their overall experience!

Ticketing with Tawk AI

Smart Ticketing Made Easy

Utilize our free smart ticketing software, designed to provide you with the context needed to address customer issues right from your first response. Streamline your support process and improve customer satisfaction effortlessly!

Contacts (CRM)

Streamlined Contact Management

Easily manage all your contacts and events across various channels. Gain a comprehensive view of the customer journey, allowing you to understand and engage with your customers better every step of the way!

AI Assist

Smart Chatbot Integration

Boost your website by adding a friendly chatbot that automates your customer conversations. With AI Assist, you can harness the power of AI directly in Tawk.to, making it easier to connect with your customers and provide the support they need, anytime!

Tawk AI Assist Features

Apollo AI Bot

Instant Answers at Your Fingertips

Get accurate and immediate responses to your customers’ questions using your existing data.

Effortless Setup

No need for training or creating new content—just turn it on, and the Apollo AI Bot starts handling customer inquiries like magic!

Always On

With Apollo AI Bot, your chat is available 24/7, ready to tackle any customer query, no matter how complex.

You’re in Charge

Human agents can easily monitor and take over conversations with the Bot at any time, ensuring you have complete control.

Smart Reply

Quick Responses Made Easy

Speed up your replies with AI-generated suggestions tailored to your ongoing conversations and content. Just click to respond, and you’re all set!

Effortless Messaging

Stay connected and manage your messages from any device without the hassle of typing or searching for information.

Simple Control

With just one click, you can activate or deactivate Smart Reply whenever you need to. You’re always in full control of the conversation!

Tawk AI FAQ

What is Tawk AI?

Tawk AI is a messaging and CRM platform that allows you to connect with customers in real time. It’s designed to help you monitor and chat with visitors on your website effortlessly.

How can I use Tawk AI on my website?

You can easily add Tawk AI to your website by copying a simple line of JavaScript into your site’s HTML. This will activate the chat widget instantly.

What features does Tawk AI offer?

Tawk AI includes live chat, ticketing, a knowledge base, CRM, chat pages, and an AI-powered assistant, all available for free.

Can I monitor visitors on my site?

Yes! With Tawk AI, you can see which pages your visitors are on in real time, track their activity, and understand their entire customer journey.

Is Tawk AI available in different languages?

Absolutely! Tawk AI supports over 45 languages, making it easy to communicate with customers worldwide.

Can I respond to chats from my mobile device?

Yes! Tawk AI has apps for both Android and iOS, allowing you to chat and get notifications on the go.

What is Smart Reply?

Smart Reply offers AI-generated response suggestions during conversations. It helps you respond faster without having to type out every message.

How does Apollo AI Bot work?

The Apollo AI Bot answers customer questions instantly based on your existing data. It requires zero setup—just turn it on, and it’s ready to assist.

Can I take control of conversations from the AI?

Yes, human agents can monitor and take over conversations with the Apollo AI Bot anytime, ensuring you always have control.

What is the Knowledge Base feature?

The Knowledge Base is a free, hosted help center that lets customers find answers to common questions themselves.

How does the ticketing system work?

Tawk AI’s ticketing system allows you to manage customer inquiries efficiently. It provides context for each ticket, enabling you to solve issues quickly.

What is the CRM feature?

The CRM feature helps you manage all your contacts and events across different channels, giving you a comprehensive view of your customer journey.

Do I need coding skills to set up Tawk AI?

No, you don’t need any coding skills! Setting up Tawk AI is straightforward and can be done in just a few minutes.

Can I use Tawk AI for virtual events?

Yes! Tawk AI’s Chat Pages are perfect for linking virtual booths to stand operators at online events, allowing seamless communication.

Is there support available if I need help?

Definitely! Tawk AI offers 24/7 support to assist you with any questions or issues you may encounter.

How do I get started with Tawk AI?

To get started, sign up for a free account, copy the provided JavaScript code into your website’s HTML, and you’re ready to chat with your visitors!